Return Policy

Our Return/Refund Policy

The craftsmanship of our services we maintain at the highest quality. If for some reason your satisfaction is not met, contact our office so we can ensure complete satisfaction.

Tidewater Marketplace offers a 30 day money back guarantee for all personal care products that we offer to our customers. We want you to feel comfortable trying a new skincare product.

Products can be returned within 30 days of purchase for a refund, exchange, or store credit.  Please contact us to initiate a return.

Please allow up to two weeks for the return to be processed, at which time a refund, credit or exchange will be made. If you wish to inquire about your return please call us.

We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.